Subhakar (Stanley) Rao Surapaneni

Investor *Sales and Marketing Pioneer * Author* Technology Champion *Philanthropist * Leadership Mentor

5 communication habits practiced by great business leaders.

5 communication habits practiced by great business leaders

Just like parts of speech, parts of communication comprises of the right tone, the right voice and the right facial expression. Combining the three, works great in delivering a powerful message to the audiences. Such strong communication has the power to connect people at the emotional level that can influence others.

Communication is a golden thread that ties all the other attributes of leadership-organizing, directing, controlling and managing.  Good communicators are good role models in today’s business climate. This makes communication shine as a reactive lustre, rather than bluster. In today’s 24/7 internet-connected world, business communication is an activity of transmitting & receiving messages clearly that involves-

  • Interaction between leaders & followers (two-way information exchange)
  • Focussing on individual interactions (One-on-one) communication
  • Reading audience mental vibes
  • Resolving conflicts or differences of opinions aptly
  • Getting directly to the point
  • Focusing on the end result

So, what does it take to become an effective communicator? Know how these five effective communication practices, if applied correctly can strengthen your leadership skills that impacts business relationship positively.

  1. Tailor your message before you communicate

Speaking to the audiences with the same tone surrounding the same agenda might not allow you to get into the big picture. Perception of group members might vary and even the agendas. Hence, take their cues and customize your message in a way that covers the mental gaps and ideas to the main message.

  1. Maintain a say-do-gap balance

Action speaks louder than words and if your actions are not at a par with your message, this might lead to serious discrepancies amidst your group members. At the same time, this might spur mistrust amongst the colleagues leading to misconceptions. Behaviour congruent to speech is indeed a sign of credibility and authenticity in business communication.

  1. Breakdown complex ideas into simple

Often there’s a mismatch between the solution offered and the value from the organizational perspective, making it more complex for the audiences to grasp. As a Communicator, make sure the solution you offer is simple to understand and is in sync with the organizational structure. Your solution should figure out a breakthrough out of the chaos, not further complicate them.

  1. Identify communication problem areas

Are you using your words concisely & effectively so that your audience can grasp the essence of it without distorting the original meaning? Yes, your communication should not be misinterpreted. As a communicator, avoid words that sound sarcastic or that which confuse the listeners.

  1. Maintain an individualistic approach in group communication

Whether it is a conference or crowded auditorium, where you are addressing audience in bulk, speak actively & directly so that each member can feel he/she is included. Such an approach involves

  • Looking right in the eye of a person
  • Speaking to the person directly for a minute
  • Looking at someone else, then continue the discussion

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